top of page

Product Guarantee

KMS Product Satisfaction Guarantee Policy


At KMS, we stand behind the quality of our products and your satisfaction is our top priority. We offer a 14-day satisfaction guarantee on all purchases made through our retail shop.


Terms of the Guarantee:


1. 14-Day Window: You have 14 days from the date of purchase to evaluate your product and determine if it meets your satisfaction.


2. Full Refund or Exchange: If, within the 14-day period, you are not completely satisfied with your purchase, you may return the product for a full refund or exchange. This includes the product's full purchase price.


3. Condition of the Product: To be eligible for a refund or exchange, the product must be returned in its original condition, including all packaging materials and accessories.


4. Refund or Exchange Costs: We will process a full refund or exchange for the same value as the original purchase.


Please note that this policy is subject to change, and any updates will be reflected on our website.


For any questions or concerns regarding our Satisfaction Guarantee Policy, please contact our customer service team at


bottom of page